The Consumer's Choice:
Georgia Regents Health System
Receives Top Honors
Georgia Regents Health System has been recognized as the No. 1 hospital among consumers in the Augusta metro area for overall quality and image by the National Research Corporation.
The company, which conducts the nation’s largest and most comprehensive consumer health care study of its kind, has given the Georgia Regents Health System a 2011/2012 Consumer Choice Award based on its survey of 3,200 health care facilities named by consumers in 48 states and the District of Columbia.
“Consumers are taking a more proactive role in their health care decisions and demanding higher quality. In a constantly changing healthcare industry, consumer perception is becoming more and more vital to the success of all hospitals,” said Susan L. Henricks, President and Chief Operating Officer for National Research Corporation. “At NRC, we know it is imperative to learn from the patient’s experience in order to improve the quality of care. The Consumer Choice Award recognizes those facilities that are meeting or exceeding the needs of consumers – their patients.”
Georgia Regents Health System is a not-for-profit corporation that manages the clinical operations of Georgia Regents Medical Center, including the 487-bed Medical Center, the Medical Office Building with more than 80 outpatient practice sites in one convenient setting, the Critical Care Center housing a 13-county regional trauma center and the 154-bed Children's Hospital of Georgia. The health system also includes a variety of centers and units such as the Sports Medicine Center and Cancer Center.