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Leading the Nation in Patient -and Family-Centered Care

Georgia Regents Medical Center and Children's Hospital of Georgia will
commemorate the 6th annual Patient-Centered Care Awareness Month.

Each week during the month of October we have a different theme.

  • EMBRACE is week 1
  • Respect & Dignity for week 2
  • Information Sharing for week 3
  • Collaboration for week 4
  • Participation for week 5.

Each represent the significant organizational culture change and transformation to patient-centered care. Ultimately when patients report that they feel they are being treated with dignity, respect and compassion, when families express gratitude for being treated as full partners in care, and when health care providers are prideful of their work, the rewards are vibrant and uplifting.

Georgia Regents Medical Center has month wide events
to educate and recognize those who practice Patient Centered Care.

  • Mr. Hefner and Mayor Deke Copenhaver will make a PFCC Month Proclamation at the CMC entrance on October 3 at 9 a.m.
  • Senior leaders will serve meals in Terrace Dining on October 17
  • Block party on October 26 from 11 a.m. to 1 p.m. with Congressman Barrow. Free hamburger/hotdogs to the first 1,000 employees (the gazebo on the first floor outside of Terrace Dining).
  • Every Wednesday during the month there will be massages in the CMC library, face painting, music and giveaways.

Patients, families and staff are encouraged to nominate a staff member who understands the and practices the principles of Patient Family Centered Care. Two movie tickets will be given every Thursday in October in Terrace Dining from 11 a.m. – 1 p.m.

What is Patient -and Family-Centered Care?

Georgia Regents Medical Center is a pioneer in the concept of Patient -and Family-Centered Care, an approach that removes the barriers to having collaborative partnerships between healthcare providers, patients and families. This means that we put patients and families first. We believe that families are an extension of the patient, not an imposition. The more involved a family is, the more our quality and safety improve along with your satisfaction. We don’t just have visitors in our hospitals, we have healthcare partners and they are an integral part of the healthcare team.

Accordingly, we practice these four principles:

  • We treat patients and families with dignity and respect.
  • We provide clear, comprehensive information in ways that are useful and empowering.
  • We create opportunities for patients and families to participate in ways that enhance their control and independence.
  • We ensure that collaboration is inherent in our policies, programs, education and delivery of care.

Because we are an academic medical center with three missions – patient care, medical education and research – we take a team approach to medicine, with you being the most important member of the team. Our team approach means you get better care and better outcomes because of the number of individuals bringing their skills to bear on solving your medical problems. In addition to your attending physician and nurses, the team might also include a resident, who is a full-fledged doctor getting hands-on experience in a given medical specialty, or, in some cases, a medical or nursing student. If you don’t want students involved in your care, just let your nurse or physician know.